How do agencies undertake citizen engagement?
/The gains from citizen engagement in urban mobility and governance are not limited to one type of stakeholder but to the system as a whole. Citizens themselves are at the receiving end of benefits of this process even though the process may require us to commit to some time and energy to engage with our governments.
Three main insights emerged from the rapid assessment of mobility projects with citizen engagement component.
Public agencies collaborate with community based agencies to enable citizen engagement
Public participation not only involves dialogue between local stakeholders and agencies but also among various agencies themselves
Citizen engagement is essential to gain traction for sustainable practices